Frequently Asked Questions

Below you’ll find how to shop, returns & shipping information.

Sizing is Important

We want you to have the perfect fit so before you shop, check out our sizing charts. From slim to regular or junior to half, we have all the varieties you need to make sure your presentation is at its best.

View Sizing Charts

Learn more below:

  • There are three convenient ways to shop at Classic Designs - click here

    • Click here for step-by-step instructions with screen shots on How To Shop.

      How To Shop

      There are three convenient ways to shop at Classic Designs:

      1. Online shopping through our website at www.eclassicdesigns.com
      2. In Store Shopping at our retail location at 1551 Taraval Street, San Francisco, CA 94116
      3. Call us to place an order over the phone at (415) 661-4700

      How to shop online:

      1. Create an account by selecting the “Login/Register” button in the upper right hand corner of the home page.
      2. Fill out the appropriate billing and shipping information in your account.
      3. Click on the “Add Your School” button. From there, enter in your school name in the “School Search” section. Once you find your school, select the “+” button. Once your school is added, the “>” button will appear and take you to your school’s uniform page.
      4. Products are divided into two sections: Girls or Boys. Select the gender and grade you are shopping for and your uniforms will populate onto your screen.
      5. Select the product you wish to purchase. Use the drop down arrow to find your size and adjust your quantity.  Then click the “Add To Cart” button to add this item to your cart.
      6. Use the “Continue Shopping” button to continue shopping.
      7. When you are ready to check out, click on the shopping cart icon in the upper right hand corner.
      8. Verify the items in your cart.
      9. Select which Shipping Method suits your needs, then select “Proceed to Checkout” button.
      10. Enter in your credit card information and then select “Place Order” button.
      11. Your order is now complete. Refer to your email for a confirmation of your uniform order. Please allow 2-3 business days for your order to be processed.

      Payment Options
      • American Express, MasterCard, Visa, or Discover
      • Money order or Classic Designs Scrip Card must be provided at time of purchase. You are not able to use this method of payment for online purchases.

      Return and Exchange Policies 
      Merchandise may be returned with an original receipt for exchange or refund within 90 days of purchase. Item(s) must be unused with the price tag attached and in its original package and condition. Please refer to the Return Policy section below for more details.

      School Deliveries
      Orders submitted and to be delivered to the schools are free of shipping charges. Please refer to the Shipping section below for the designated delivery schedule dates. These are the only dates available for free shipping. If you wish to have a different date for shipping, we have ‘Ship to You’ shipping available with the applicable fees in the same Shipping link.

      Looking for a New School Uniform provider?
      Any referrals or queries from schools on becoming a client of Classic Designs are always welcomed! Please email us at [email protected] or call us at (415) 661-4700, and a representative will follow up with you promptly.

  • School Delivery, Shipping, and In-Store Pick Up

    • Shipping

      SCHOOL DELIVERY

      Classic Designs provides free delivery to schools outside of San Francisco throughout the school year! If your school offers school delivery, the coupon code will be located in the second item slot after you go through our school search and select your child’s gender and grade. Please place your order by the end of the business day on the “Order By Date” to ensure delivery on the “Delivery Date”.

      DELIVERY DATE ORDER BY DATE
      Fri, May 5, 2017 Tues, May 2, 2017
      Fri, May 19, 2017 Tues, May 16, 2017
      Fri, August 18, 2017 Tues, August 15, 2017
      Fri, August 25, 2017 Tues, August 22, 2017
      Fri, September 1, 2017 Tues, August 29, 2017
      Fri, September 8, 2017 Tues, September 5, 2017
      Fri, September 22, 2017 Tues, September 19, 2017
      Fri, October 6, 2017 Tues, October 3, 2017
      Fri, October 20, 2017 Tues, October 17, 2017
      Fri, November 3, 2017 Tues, October 31, 2017
      Fri, November 17, 2017 Tues, November 14, 2017
      Fri, December 1, 2017 Tues, November 28, 2017
      Fri, December 8, 2017 Tues, December 5, 2017
      Fri, January 5, 2018 Tues, January 2, 2018
      Fri, January 19, 2018 Tues, January 16, 2018
      Fri, February 2, 2018 Tues, January 30, 2018
      Fri, February 16, 2018 Tues, February 13, 2018
      Fri, March 2, 2018 Tues, February 27, 2018
      Fri, March 16, 2018 Tues, March 13, 2018
      Fri, March 30, 2018 Tues, March 27, 2018
      Fri, April 13, 2018 Tues, April 10, 2018
      Fri, April 20, 2018 Tues, April 17, 2018
      Fri, May 4, 2018 Tues, May 1, 2018
      Fri, May 18, 2018 Tues, May 15, 2018

      HOME DELIVERY
      Classic Designs can ship merchandise directly to your address through UPS or US Postal. Please allow 5-7 business days for shipping.

      Shipping Fees for merchandise orders:
      $150.00 or under add $9.75
      $150.01 to $250.00 add $12.75
      $250.01 to $350.00 add $16.75
      $350.01 to $450.00 add $18.75
      $450.01 and over add $20.75

      IN-STORE PICKUP

      Picking up at our store location (1551 Taraval Street, San Francisco CA 94116) is always FREE. Call ahead or order online and we will have your items packaged and ready for pick-up within 2-3 business days. Can’t find parking? Not to worry. Call us and we can bring your prepaid package to your car.

       

  • Return Policy

    • Return Policy

      • Merchandise may be returned with an original receipt for exchange or refund within 90 days of purchase.
      • Item(s) must be unused with the price tag attached and in its original package and condition.
      • If you plan to return merchandise to the school office for Classic Designs to pick-up, a PRE-AUTHORIZATION IS REQUIRED. Please call Classic Designs to receive authorization PRIOR TO DROPPING OFF ITEM(S) AT SCHOOL. Item(s) will not be picked up without pre-authorization.
      • An online return authorization is available in the upper-right hand corner of our website, as well as here: Online Return Authorization

       

      Click here for the Customer Return Form

  • Easter Vacation

    • School Deliveries during Easter vacation

      • For school delivery dates that fall on the week of Easter vacation, we will be shipping the items on Friday while the school is closed, to be received on the following Monday.
      • The school deliveries will be available to pick up in the school’s office on the Monday following Easter vacation.